Team solution

Monitoring for MSPs and security consultants

Service providers need consistency across customers without mixing data, permissions, or priorities. The operating pattern should be repeatable and adaptable.

Team challenges

Isolation

Each customer keeps domains, evidence, users, and configuration separate.

Provable coverage

Teams need to know what is monitored, what is missing, and when it was reviewed.

Escalation

An alert needs the right analyst and customer contact with enough context.

Workflow

Onboard

Validate scope, authority, domains, and owners per tenant.

Standardize

Use a control baseline and adapt thresholds to the engagement.

Operate

Prioritize findings and cases without unnecessary sensitive-evidence exports.

Report

Deliver technical or executive views with minimal data and correct permissions.

Operating outcomes

Repeatable onboarding for new customers.

Clear separation of context and access.

Less effort consolidating periodic evidence.

Frequently asked questions

Does LuminaKite replace the analyst?

No. It automates observation and organization; analysts validate context, communicate, and guide remediation.

Can one customer access another tenant?

No. Organization isolation and RBAC apply to reads and mutations.

Organize external monitoring

Start with critical domains and expand coverage with clear ownership.

View plans